Terms and Conditions                       Version 10

1.My Kingdom Ltd holds no responsibility for materials not supplied by ourselves, additional costs will be incurred for delay due to incorrect materials supplied by customer.

2.Our office hours are 9am to 5pm Monday to Friday, our fitting hours vary from project to project.

3.Prices are fixed for 30 days.

4.Payment terms are 7 days net from date of invoice unless otherwise stated. When working with a new client, it will be at the discretion of My Kingdom Ltd as to whether a deposit is required before commencement of work on site. Subsequent contracts may also be subject to the payment of a deposit.

5.All goods remain the property of My Kingdom Ltd until paid for in full.

6.If you fail to make payment as per the terms and payment date of your invoice we may;

A.Charge you interest at the rate set under S.6 of the Late Payment of Commercial Debts (interest) Act 1999.

i.Calculated (on a daily basis) from the date of our invoice until payment.

ii.Compounded on the first day of each month.

iii.Before and after judgement (unless a court orders otherwise).

B.Claim fixed sum compensation from you under S.5A of that Act to cover our credit control overhead cost.

C.Recover (under clause 5.8) the cost of taking legal action to make you pay.

D Make additional charge of £25 for administration costs.

7.We recommend that sub floor consisting of sand/ cement screed should always be prepared with a minimum 3mm latex.

8.Please note: latex screed provides a smoothing compound that follows the contours of the sub floor; it is not a levelling compound.

9.My Kingdom Ltd will not be held liable for materials not supplied by ourselves

10.All quotes provided without visual inspection are subject to survey after which we reserve the right to make revisions.

11.Trimming of doors are excluded unless otherwise arranged.

12.Additional works to be charged at £25.00 per hour as required.

13.Additional materials/plant to be charged at trade + 15%.

14.Returns, will incure a 15% restocking charge and take upto 14 days to refund.

15.During the winter months, it is essential that the heating system is operational before any installation. Failure to ensure this may cause irreparable damage to the floor covering of which My Kingdom Ltd cannot accept any responsibility.

16.Our quotation includes for work as detailed only. Any changes or additions to the description hereto will be charged accordingly.

17.Our quotation is based on cleared areas only unless stated. Although we will be pleased to help with or around heavy objects, this must be a prior arrangement; otherwise, a further labour charge may be made. My Kingdom Ltd accepts no responsibility for damage to property not moved or whilst being moved.

18.The Client is responsible for re-routing of all cables, wires etc. that may run across the sub floor before installation of new floor covering. If this prevents an installation proceeding on a booked installation date, this could incur a cancellation charge or waiting time charge. My Kingdom Ltd accepts no responsibility for damage to wires or cables during installation.

19.Interim invoicing used on larger projects will be subject to payment within 24 hours, failure to comply will result in halting of work.

20.Please note; if we are working through a main contractor for a third party, this term overrides all other considerations and maintains the goods as the property of My Kingdom Ltd Contracts are to incorporate this condition within its terms and conditions with their Client.

21.My Kingdom Ltd reserves the right to levy a surcharge of £180.00 per man per day if the Client changes an installation date within seven days of the agreed date.

22.Order is subject to written confirmation and/or order number.

23.Receipt of order or commencement of work will be an agreement of Terms and Conditions of My Kingdom Ltd

A.Contract is also our word for Estimate/Quotation.

24.On site work the main contractor will be responsible for providing lights, electricity and clear access.

25.Bespoke flooring and kitchen units cannot be returned due to the the bespoke design/finishing.

26.Kitchen installations generally require the removal of the sink and oven/cooker for upto 2 weeks, a temporary sink and cooker can be set up of previously agreed.

27.We price per job, not per day, we arrange our days to be as efficient as possible, often a half day or a couple of hours are required to finish a floor or allow something to dry, our fitters can let you know what times they will be with you and what time they will be leaving each day.

28.The company reserves the rights to change these Terms and Conditions from time to time.